OUR JOURNEY
Built on Pride
IKOTECH was founded by Neil Asher (pictured) and Paul Alvear to bring a people-focused approach to IT support. With over 20 years of combined experience in technology, we set out to deliver proactive, high-performing IT services that truly partner with your business.
We focus on consistent performance, not just reacting when issues arise. As technology becomes more complex and fast-moving, we stay flexible and adapt as your business grows, ensuring your IT environment evolves with your needs. Our goal is to simplify technology, reduce friction, and support long-term operational growth and efficiency.
At IKOTECH, you’ll never be routed to overseas call centers. We provide local, U.S.-based support with real people who understand your business and are just a phone call away when you need help.
The name IKOTECH comes from the Japanese phrase “Ikō suru,” meaning “to migrate,” inspired by our first project, a systems migration. Our logo of migrating geese reflects our belief that technology works best when guided by people and is always moving forward.
Please feel free to contact Neil directly at anytime - would love to chat. contact@ikotech.com
Team
Paul Alvear | Co-Founder / Operations
20 years in IT support, project management, and operational strategy, driving efficiency through scalable solutions that align operational goals with business objectives.
Shaylene Astry | Administration
With a background in 911 dispatch, Shay now handles account administration and keeps operations running smoothly, bringing a calm, detail-oriented approach that ensures accuracy and reliability.