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Privacy Policy

A LEGAL DISCLAIMER

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. 

1. Introduction
IKOTECH (“we,” “us,” or “our”) is committed to protecting the privacy and security of personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you use our services or website.

2. Information We Collect
We may collect the following types of information:

  • Business Information: Company name, contact details, and account information

  • Technical Data: IP addresses, device information, system logs, and usage data

  • Service Data: Information required to deliver IT support, infrastructure management, cybersecurity, and related services

  • Communication Data: Emails, support requests, and other communications with us

We only collect information necessary to deliver and improve our services.

3. How We Use Information
We use collected information to:

  • Deliver and manage IT services

  • Monitor, maintain, and secure client systems

  • Respond to support requests and provide technical assistance

  • Improve system performance and service quality

  • Comply with legal and regulatory obligations
     

4. Data Sharing
We do not sell personal or business data.
We may share information only with:

  • Trusted service providers who assist in delivering our services

  • Third-party tools required for infrastructure, monitoring, or security

  • Legal or regulatory authorities when required by law

All third parties are expected to maintain appropriate data protection standards.

5. Data Security
We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed 100% secure.

6. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer required, data is securely deleted or anonymized.

7. Client Responsibilities
Clients are responsible for ensuring they have the appropriate rights and permissions for any data provided to IKOTECH. Clients remain the primary owner of their business data.

8. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience. Users may adjust browser settings to manage cookies.

9. Your Rights
Depending on your location, you may have rights to:

  • Access your data

  • Request corrections

  • Request deletion (where applicable)

  • Restrict certain processing activities


10. Third-Party Services
We may use third-party platforms for hosting, monitoring, communication, or analytics. These providers have their own privacy policies governing how they handle data.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of any updated version.

12. Contact
For any questions regarding this Privacy Policy or data handling practices, please contact IKOTECH through the official communication channels listed on our website.

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