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Isolated Island Aerial

FLEX PLAN

Tech issues shouldn’t leave your team stuck, waiting for support while productivity slips and schedules pay the price.

IKOTECH FLEX PLAN

How IT Works

SERVICE
FLEX PLAN
FLEX +
MANAGED MAINTENANCE
Office and field support coverage
Drone services
Marketing and BIM support
Low voltage / AV services
Ordering and configuring new computers/devices
User account management
Data Backups
Actively managed email, cloud and computer security
After 5pm and weekend support
Team training and education
Technology strategy planning
Priority support
✓*
Monthly per-user billing
✓*

We start with an introductory in-person visit to make sure we’re the right fit for your business. Once we understand where you are today and where you want to go, the rest is straightforward.

When you need support, just give us a call. We’ll first try to resolve the issue by phone or by securely remoting into your computer. If that doesn’t solve it, we’ll come on-site.

At the end of each month, you’ll receive a single invoice for the total support hours used—simple and transparent.

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